วันที่ 1

9.00 – 12.00

• Module 1: Concepts and measuring of data quality (ISO 8000-8)
• – Information and data quality
• – Syntactic quality
• – Semantic quality
• – Pragmatic quality
• – Conformance
• – Activity model for measuring information and data quality
• Module 2: Data quality management: Process reference model (ISO 8000-61)
• – The data quality management process
• – Data quality planning
• – Data quality control
• – Data quality assurance
• – Data quality improvement
• – Data-related support process
• – Resource provision process
• – Relationship between data quality management and data governance
• – Implementation requirements
• Module 3: Data quality management: Organizational process maturity assessment (ISO 8000-62)
• – Purpose of organizational process maturity levels
• – Process capability levels and process attributes
• – Rating process attributes and process capability
• – Scale of organizational data quality management maturity
• – Deriving organizational process maturity level rating from process profiles
• – Assessment activities
• – Roles, responsibilities and competence
• Module 4: Process measurement (ISO 8000-63)
• – Inspection plans
• – Particular process assessment models
• – Measurement stacks for data quality management
• Module 5: Process measurement questionnaire (ISO 8000-65)
• – Questionnaire overview
• – Questions for Data quality planning
• – Questions for Data quality control
• – Questions for Data quality assurance
• – Questions for Data quality improvement
• – Questions for Data related support
• – Measurement scale and weighting of the questions
• – Visualizing the results
• Module 6: Profiling (ISO 8000-81)
• – Data profiling process
• – Structure analysis
• – Column analysis
• – Relationship analysis
• – Constraints of value domain
• – Dependency

13.00 – 16.00

• Module 7: Roles and responsibilities (ISO 8000-150)
• – A framework of role levels and responsibility groups for data quality management
• – A functional model of roles and responsibilities
• – Comparison with processes specified by ISO 8000-61